HR Manager Rebecca and HR Specialist Charlotte decided todiscuss on-boarding process at their company -The Apple. Rebeccasaid, “ I know what it was like for me when I started at The Apple.I signed my offer from Alex, then I didn’t hear anything from thecompany until my start day. When I arrived, I waited in the lobbyfor maybe half an hour before Alex had time to come and get me. Heshowed me around and introduced me to everyone who was at theirdesk, although I remember losing track of names after the fifth orsixth person. Then he dropped me off with you, and you had me signa bunch of benefit and payroll forms. Eventually, I was kind ofleft alone in this office. I remember feeling a little lost. Iremember asking you a lot of questions in the weeks that followed.But, still, it probably took me a month before I began to feelcomfortable.” After taking a sip of her lukewarm coffee, shecontinued, “We need a plan to train new people and get themonboarded effectively. We need people to connect to us right awayand we want them to start contributing as soon as possible. Thiscompany is trying to grow, and we have to do more to help newemployees hit the ground running. Let’s figure out what we’re goingto do.”
1. What Rebecca and Charlotte should do next? *
5 points
Ask financial department about the budget
Define acceptable performance criteria
Talk to their supervisor
Finish their coffee
Decide on conditions under which training is to occur
Set up the objectives
2. Which outcome The Apple can expect if the on boardingprogram will remain the way it was for Rebecca? Choose all correctanswers *
5 points
Reduce errors
Unclear job expectations
Turnover rate will increase
Turnover rate will decrease
More mistakes
Increase instances of corrective discipline measures
Improved performance
3. Which main areas you would recommend Rebecca and Charlotteto focus on when developing orientation program? *
5 points
Socialization, HR, history
Organizational aspects, HR-related policy and procedures, roleexpectations and performance.
Disciplinary regulations, tour of the locations, overview ofproduction process
Job safety requirements, Insurance, retirement,employer-provided services, names and titles of keyexecutives
4. What mistakes have been made during Rebecca's orientationprocess? Choose all correct questions *
5 points
Has been waiting too long
Not offering a coffee
Didn't have a break
Didn't get paid for this time
Hasn't received information before the orientation
Overwhelmed with information
No socialization
To add the socialization aspect to orientation program canRebecca and Charlotte develop a recognition system which willreinforce and reward new hires for demonstrating valuedorganizational norms? *
5 points
Yes
No
