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11- When selecting an area for a kaizen, choose a line or area (multiple response) Where most of the operators are ready and willing to make changes Where the operators have been cross trained or have been exposed to kaizen events before That most of the employees are familiar with. That is significant (market / financial) That is visible 12- Each kaizen team member should have access to information such as plant layouts, flow charts, scrap, rework and quality data. True False 13- A supermarket is used: Where processes are close together but have different cycle times When a customer requires specialized products from a finished goods warehouse When continuous flow is not possible due to distance, unreliability, or where processes serve multiple product families Only downstream from other supermarkets 14- Improvements to a value stream often follow the pattern: Kaizen first, then implement pull and flow Implement flow first, then kaizen, then implement leveling and pull Implement leveling first, then kaizen to implement pull Develop flow, and then pull where flow isn't possible, then level production 15-Kaizen events only succeed when done within the context of an existing culture that supports continuous improvement. True False 16. The plant manager's role in a kiazen is to communicate wholehearted support for the team decide solutions assist with pre-training stay out of the way - managers are not involved at all 17. The process of value stream mapping begins with: Receiving Your suppliers Your customer The shop floor

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