For AT& T
How has your organization responded to the designchallenges?
a) Is it centralized or decentralized? How do youknow?
b) Is it highly differentiated? Can you identify anyintegrating mechanisms used by your organization? What is the matchbetween the complexity of differentiation and the complexity of theintegrating mechanisms that are used?
C) Is behavior in the organization verystandardized, or does mutual adjustment lay an important role incoordinating people and activities? What can you tell about thelevel of formalization by looking at the number and kinds of rulesthe organization uses? How important is socialization in yourorganization?
