Explain the differences between routine-intensive,
technology-intensive, contact-intensive, and knowledge-intensive
services. Provide a specific example of each type,...
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General Management
Explain the differences between routine-intensive,technology-intensive, contact-intensive, and knowledge-intensiveservices. Provide a specific example of each type, consideringphysical and digital channels. Does the type of consumer differ foreach type of service business? Why or why not?
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Differences are as Routine intensivefocuses on the daily operations technology intensiverelies more on the modern technology contact intensivefocuses on customer relations knowledgeintensivefocuses on the new ideas and innovation Yes the type of consumer differ for each service businessThe consumers have different preferences Explanation Differences are as Routine
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