eBook Show Me How Question Content Area Performance metrics Buffalo BBQ Restaurant is trying to...

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Performance metrics

Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation:

Training Program A Training Program BNew chef #12345 678910Hours of basic training2225282023 2625313324Hours of advanced training866119 64032Number of chef mistakes1115141612 75866

a. Compute the following performance metrics for each program:

(1) Average hours of employee training per chef, rounded to one decimal place.

Program A: fill in the blank 1 hrs. per chef

Program B: fill in the blank 2 hrs. per chef

(2) Average number of mistakes per chef, rounded to one decimal place.

Program A: fill in the blank 3 mistakes per chef

Program B: fill in the blank 4 mistakes per chef

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