Eating at Jack-in-the-Box restaurants, my receipt always offers me the chance at free food, or even...

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General Management

Eating at Jack-in-the-Box restaurants, my receipt always offersme the chance at free food, or even thousands of dollars, if I amwilling to call their 1-800 number and give them feedback about myvisit. Is this the most effective way for Jack-in-the-Box to securequality comments about their business? Why or why not? Whatsuggestions do you have for fast food companies, likeJack-in-the-Box, for improving their methodology for securingquality comments from their visitors?

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3.8 Ratings (408 Votes)
Offering free food and cash back cannot be considered as the most effective way to ensure quality comments about business Providing offers for feedback is a good strategy to ensure customer support because most of the customers choose restaurants based on the number of positive feedbacks and    See Answer
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