Discussion Question: The types of performance metrics make a big difference in the behaviors of employees...

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General Management

Discussion Question: The types of performance metrics make a bigdifference in the behaviors of employees and managers. For example,reflect on the Mattel toy recalls from a few years ago and the morerecent Toyota recalls.
Identify why firms need the correct performance metricsto drive quality?
What effect do performance metrics have on short term or longterm behaviors?
What can be done to keep performance metrics in alignment withthe quality management initiatives?
How should employee’s performance be linked with theorganizations performance metrics?

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The types of performance metrics make a big difference in the behaviors of employees and managers For example reflect on the Mattel toy recalls from a few years ago and the more recent Toyota recalls Firms need the correct performance metrics to drive quality This is a very sensitive topic because performance measurement ratings are directly linked with the employees career and earning for which they are coming to the plant This is the top most important point for the employees Firms needs the correct performances metric to drive See Answer

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