Describe and explain the following list of reception/office administration duties in your own words( paraphrase) and...

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General Management

Describe and explain the following list of reception/officeadministration duties in your own words( paraphrase) and give ONEexample for each:
1) Client management
2) Appointment book control
3) Continuing care system
4) Records management
5) Answering the telephone
6) Dealing with client concerns
7) Banking
8) Payroll
9) Staff coordination
10) Marketing

Answer & Explanation Solved by verified expert

3.9 Ratings (532 Votes)

1 Client management It involves all jobs related to dealing with clients and communicating and delivering all that they require from the company officials It includes understanding their needs executing their needs into action communicating with them continuously for future needs and preparing all that will be required to fulfil them in advance These clients may include customers investors and any stakeholders that will be affected by the companys outcomes For eg notifying the customer or client about the launch of the new product or discounts 2 Appointment book control This involved making appointments of clients with managers internal staff with managers and managers with managers The meeting held in any organized structure has to take place with a proper management and scheduling This requires an appointment to be fixed prior to the meeting with the administrator The administrator has to take care that no two appointments clash the members of the meeting are reminded of it as per their appointment A control book is See Answer

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