DEFINE THE TERM ‘CUSTOMER RELATIONSHIP MANAGEMENT’ AND
WHAT HAS IMPACTED THE WAY COMPANIES VIEW CRM OVER...
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DEFINE THE TERM ‘CUSTOMER RELATIONSHIP MANAGEMENT’ ANDWHAT HAS IMPACTED THE WAY COMPANIES VIEW CRM OVER THE PAST 15YEARS
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Customer relationship management is an innovation for dealing with all your organizations connections and cooperation with customers and potential clients The objective is straightforward Improve business connections It is the mix of practices methodologies and innovations that organizations use to oversee and investigate client collaborations and information all through the client lifecycle with the objective of improving client assistance connections and aiding client maintenance and driving deals development Customer relationship management
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