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Create a balanced scorecard for Tesla for 4 key areas : 1.Financial Strength – Profitability and...

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General Management

Create a balanced scorecard for Tesla for 4 key areas :

1.Financial Strength – Profitability and Risk.

2. Customer Satisfaction – Value Creation and Product/ServiceDifferentiation Over Competition.

3. Internal Business Processes Effectiveness – Internal andExternal Activities That Create Satisfaction For AllStakeholders.

4.Ongoing Innovation Focus – Continual Product/ServiceImprovement As Well As Continual Value Creation.

Answer & Explanation Solved by verified expert
3.8 Ratings (669 Votes)

Pls find below the graph table of sample Balance Score Card

Key Area Weight % KRA Unit of measure Target
FY19		 Review / Monitoring mechanism Frequency of review/monitoring Weight %
Fianacial Stength 25 Achieve targeted revenue from Existing business USD 200000 Graph Fortnightly 10
Achieve targeted gross margin USD 2000 Graph Fortnightly 10
Revenue from new business USD 5000 Graph Monthly 5
Customer Satisfaction 25 Customer Complain clouse TAT Days 7 Graph Fortnightly 15
Net Promotor Score % 80 Graph Fortnightly 10
Internal Business Process 25 Quality Compliance % 100 Graph Fortnightly 10
Productivity improvement % 10 Graph Fortnightly 10
Attrition rate % 10 Graph Monthly 5
On Going Innovation Focus 25 No. of training mandays Man days 10000 Graph Fortnightly 10
No. of patent filed Nos. 10 Patent Certificate Quarterly 10
No. of service centrer across US Nos. 200 Graph Quarterly 5

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