COURSE TITLE:Business Research Methods and Statistical Analysis TOPIC:Literature Review Q1/Consider the topic of study is STUDY ON IMPACT...

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COURSE TITLE:Business Research Methods and StatisticalAnalysis
TOPIC:Literature Review
Q1/Consider the topic of study is STUDY ON IMPACT OF PERFORMANCEAPPRAISAL FEEDBACK ON JOB SATISFACTION AND ITS IMPACT ONORGANISATION COMMITMENT and prepare the chapter two below points.It must fulfill all the headings of the chapter two
Chapter 2 – Review of Related Literature and Studies
2.1 Related Literature
2.2 Related studies
2.3 Syntheses
Note: Page range between 8 to 15 pages

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Several researches have been done in various countries like Turkey Pakistan Netherlands US UK Australia Portugal Malaysia Bangladesh Singapore etc to show the importance of performance appraisal system in the service sector including industries like banking telecom retail educational nonprofit semi government and government health police and other knowledge intensive industries The studies highlight that performance appraisal system has a major impact on the job satisfaction of the employee because of which they feel more committed towards their organization Performance evaluation measures whether financial or nonfinancial if perceived as fair and transparent results in the trust among the employees and the management which makes them develop a feeling of belongingness for their organization and in turn they become loyal and faithful towards it Job Satisfaction of an employee can be caused by many factors as proved by numerous studies conducted in Turkey Pakistan and USA According to Kaya et al 2010 in Turkish Banks if HRM activities like accurate judgement of behaviour and attitude during recruitment and selection making people to work as a team following up of a suitable written policy when mediated by improved organizational climate like managerial competence and consistency in activities lesser workload pressure on employees maintenance of proper organizational boundaries ethics and cohesion among people then it leads to the feeling of satisfaction among employees Similarly Riaz et al 2010 conducted a research on managerial and non managerial employees of telecom sector in Pakistan and studied the relationship between pay and benefits performance appraisal system career development and management improved supervision collegial work environment and communication system which is open and direct with the job satisfaction levels He found that proper supervision and collegial work environment open communication system and a transparent performance appraisal system with career development opportunities were positively correlated to job satisfaction Further he also found that job satisfaction among employees results in commitment towards their job and the organization as a whole Ahmed et al 2010 reported in Semi Government Organizations SGOs of Pakistan that a better Performance appraisal system which aligned with the HRM policies increases job satisfactionand reduces the intentions of turnover among workers which in turn enhances the organizational performance HuiChu et al 2012 revealed that the quality of the system quality of information and quality of service positively impacted the satisfaction levels of the accounting staff of the SMEs while using accounting information system In US Municipal corporations Ellickson 2002 highlighted that environmental factors such as promotional opportunities satisfaction with the pay and benefits performance appraisal equipment and resources training employees perception of an evenly distributed workload among coworkers relationship with the supervisor and departmental esprit de corps that is teamwork were significantly and positively related to overall job satisfaction He also found that job satisfaction was not much related to the demographic variables ie age gender etc Contrary to the above study Singh et al 2012 in US found the relationship between age and job satisfaction He found that the older employees were more satisfied with their jobs as compared to the younger workers The author suggested that the reason for this could have been that since the younger See Answer

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