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  1. business
  2. operations management
  3. consider the two variables service quality and cus

Consider the two variables service quality and customer satisfaction. Service quality is independent variable and customer satisfaction...

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Operations Management

Consider the two variables service quality and customersatisfaction. Service quality is independent variable and customersatisfaction is dependent variable. Perform regression analysisusing SPSS and explain the results. PLEASE USE SPSS ONLY AND PASTETHE OUTPUT OF SPSS. DO NOT USE EXCEL OR ANY OTHER SOFTWARE. SPSSONLY PLEASE. SERVICE QUALITY CUSTOMER SATISFACTION

SERVICE QUALITY

CUSTOMER SATISFACTION

11

13

34

21

41

45

35

75

61

67

72

76

57

95

62

114

61

94

41

54

55

44

64

76

23

36

10

115

87

54

98

62

119

24

111

45

133

86

24

81

45

83

36

94

13

16

24

26

27

36

19

43

23

53

45

53

53

67

66

39

71

40

22

42

25

53

26

64

17

45

48

45

134

115

125

111

13

23

24

24

45

44

45

45

67

67

74

56

35

45

16

23

31

34

43

55

64

66

72

72

22

24

32

35

17

47

55

44

54

13

Answer & Explanation Solved by verified expert
3.9 Ratings (699 Votes)
InputsResultExplanationThe regression equation will be written as followsSatisfaction 0355 Service    See Answer
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