Compared with the industry environment, the general environment has a more direct effect on the...

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Compared with the industry environment, the general environment has a more direct effect on the firm strategic competitiveness and above-average returns. (Tor 8. F) 9. The oil refiners are upstream of the oil producers. (T or 10. The industry microenvironment consists of stakeholder groups that a firm has regular dealings with which can affect the costs, quality, and overall success of a business. (T or F)

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