Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to: \begin{tabular}{|l|l|} \hline 1. Number of patents applied for & \\ \hline 2. Customer satisfaction index & Innovation and learning \\ \hline 3. Change in market share & Customer \\ \hline 4. Operating cash flow & Financial \\ \hline 5. Days of employee absences & Internal Process \\ \hline 6. Number of defective products made & \\ \hline 7. Number of calls to help desk & \\ \hline 8. Profit margin & \end{tabular} Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to: \begin{tabular}{|l|l|} \hline 1. Number of patents applied for & \\ \hline 2. Customer satisfaction index & Innovation and learning \\ \hline 3. Change in market share & Customer \\ \hline 4. Operating cash flow & Financial \\ \hline 5. Days of employee absences & Internal Process \\ \hline 6. Number of defective products made & \\ \hline 7. Number of calls to help desk & \\ \hline 8. Profit margin & \end{tabular}
Other questions asked by students
Glen Davis is shooting free throws Making or missing free throws doesn t change the...
A large multi-national airline has many responsibility centres. The South American division,...
Question 2 (7 points) Baltimore Manufacturing had a Work in Process balance of...
Nvidia recognized revenue of $26,974 million and net income of $4,368 million for the fiscal...
Which of the following statements is NOT CORRECT? O Inflation, recession, and high interest rates...
I: Vargo had an average of 135,000 shares of common stock outstanding. Vargo has no...