Chap. 6:- Honda was the first Japanese auto manufacturer toproduce cars in the United States. At that time there was muchskepticism as to whether U.S. workers could adapt to the Japaneseemphasis on high quality. Honda has succeeded in the United States,and other Japanese auto manufacturers have followed. At Honda, whyis it so important to plan ahead, as much as five years, forquality of vehicle models? How is the design process related toquality management? What is the role of the PDCA cycle at Honda ?Why does Honda produce new and old models simultaneously? What is“quality fatigue”? How does Honda address it in its plant?
