Case Study: Joseph desired to use an internet domain addressforhis project management services business, and the domain nameincluded direct identification of the Project Management Institute(PMI), joetrain.pmi.org. Since he wanted to use the PMI.org domain,Joseph requested the ability to do so from PMI. PMI declined hisrequest since it would lead people to believe that PMI endorsed orotherwise recommended Joseph’s training, and the decision wasupsetting to Joseph. Joseph contacted PMI and stated that he feltPMI’s decision was unfair. He then started texting certain PMIstaff members with dozens of texts per day. PMI then sent an emailto Joseph advising him that PMI would not change its decision anddirected Joseph to stop texting and calling. However, Joseph sentadditional texts that were rude and threatened legal action,claiming he had significant influence with the government andothers involved in domain name assignment. Joseph continued hismessaging at a rate of five dozen messages in less than a half day.In parallel to his communications to PMI headquarters staff, hesent multiple communications with the local Chapter President andthreatened PMI and the local Chapter with various actions (likelitigation).

1.1 Identify the stakeholders from the case study and explainhow they are involved or affected. [5 marks]

1.2 Identity the ethical principles that relate to this casebased on PMI code of ethics. [5 marks]

1.3 If you were the local Chapter President, what best actionwould you take to address this issue? [5 marks]

1.4 Explain how PMI Ethical Decision-Making Framework can beused to guide the local Chapter President while making decisionsabout what action to take.