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Business Communication - WI Utilizing Generative AI for Improved Business Communication Discussion Topic Instructions:...

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Accounting

Business Communication - WI
Utilizing Generative AI for Improved Business Communication
Discussion Topic
Instructions:
Watch the video "Get A Customer Service ChatBot For Your Business" to learn about Al chats that are built into business sites. Keep in mind that this is a promotional videfo from the company so they are trying to sell it to you.
In the discussion below, analyze whether Al Chat services are worth the investment for a business. Are there any improvements you would make or features that you would add? Where do you think that Al Customer Service will be in 5 years?
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