Between years 1982 and 1992, McDonalds has had more then 700 claims by people burned by...

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Between years 1982 and 1992, McDonalds has had more then 700claims by people burned by its coffee, some claims involvedthirddegree burns. Regardless, McDonald’s made no change to thetemperature of their coffee. They were aware of this known risk! •McDonalds asserted that customers buy coffee on their way to workor home, intending to consume it there. However, the company's ownresearch showed that customers intend to consume the coffeeimmediately while driving. • The Plaintiff’s physician testifiedthat this was one of the worst scald burns he had ever seen. Otherexpert witnesses termed the risk of harm from McDonald’s coffee tobe unacceptable. • A Psychologist testified that the addition of awarning to the McDonald’s coffee would have influenced ThePlaintiff’s behavior. defend this legal claims

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McDonalds asserted that customers buy coffee on their way to work or home intending to consume it there However the companys own research showed that customers intend to consume the coffee immediately while driving The above statement indicated that the company was ignorant of the fact that the customers can get the burnt due    See Answer
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