Assume you are now a mortgage broker and you are either working as an independent contractor, or are self-employed or about to open a franchise. Alternatively, you may be a broker who has just joined a business as an employee. If you have not started working in the financial services industry, you will need to anticipate your role as you would see it in the future i.e., a simulated workplace environment. In every situation you need a plan to succeed. As part of your assessment, you must assume you have 2 other staff members working with you (their roles are your choice). Your plan to ensure you are successful as a broker will include your recognition that attracting and retaining clients will be critical to the businesss short and long term viability. You need to have strategies in mind, techniques you will use, software support ideas, thoughts about your advertising budget and goals to achieve from your commissions. Your goal around the income you desire is a good motivation, so think about how you will achieve that income goal. You and your team will also have Continuous Professional Development requirement hours once you start, so outline this in your plan as it will have time and funding commitments as well as being a compliance necessity

Outline a simple contingency plan for non-conformance (eg. a compliance requirement that you or a staff member breaches) so you are prepared to address this according to workplace procedures.