As the Chief of Staff at the Thunder Bay Regional Health Sciences Centre, it has been...

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Operations Management

As the Chief of Staff at the Thunder Bay Regional HealthSciences Centre, it has been brought to your attention that thereis disagreement between two units at the hospital (EmergencyDepartment & Medical Inpatient Unit) regarding the best way totransfer a patient and provide a handoff report. These handoffreports provide critical patient information to the unit receivingthe patient and are very important to maintain continuity of careand ensure patient safety. Since this issue must be resolvedquickly, you will need to bring them in to settle the conflict.
Outline what the discussion would look like for each of the 5conflict management strategies (avoiding, accommodating, competing,compromise, & collaborating). Do not only describe how thetechnique is done, but link it back to this specific scenario.

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5 conflict management strategies can be used as below avoiding In this strategy the Chief has to persuade the heads of both the department that they should not focus on the conflicting points and all the See Answer

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