As changes across industries driven by Process, People,Technology happen at a rapid pace. The quality management toolkitneeds new relevance. The basic principles of Quality Management arestill relevant in the 21st century. With examples, outline howenterprises are applying the QM principles such as 1) Drive outfear, so that everyone may work effectively for the Enterprise, 2)Respond quickly to employee feedback and implement corrections, 3)Break down barriers between departments and work as a team and 4)Quality is meeting the needs of the customer. Discuss how Data,Process and People are being leveraged for this purpose.
