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Angela has not been making as many sales as her co-workers. Michael decides she needs...

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Angela has not been making as many sales as her co-workers. Michael decides she needs to betaught the proper way to make a sale. Michael first has her sit in on a phone call with a client as hetalks. Then he has Angela read a script while sitting next to her. Michael sitting next to Angela andproviding her with support is:Diffusion of responsibilityCritiquingLearning activityScaffolding

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