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A quality control activity analysis indicated the following four activity costs of a hotel. ...

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Accounting

A quality control activity analysis indicated the following four activity costs of a hotel.

Verifying credit card information $122,400
Customer service training 489,600
Discounting room rates due to poor customer service 367,200
Correcting charges to customer invoices 244,800
Total $1,224,000

Sales are $6,800,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary.

Cost of Quality Report
Quality Cost Classification Quality Cost Percent of Total Quality Cost Percent of Total Sales
Prevention $fill in the blank 1 fill in the blank 2 % fill in the blank 3 %
Appraisal fill in the blank 4 fill in the blank 5 fill in the blank 6
Internal failure fill in the blank 7 fill in the blank 8 fill in the blank 9
External failure fill in the blank 10 fill in the blank 11 fill in the blank 12
Totals $fill in the blank 13 fill in the blank 14 % fill in the blank 15 %

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