A call centre offers support to customers who had purchased household items of a large...
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Accounting
A call centre offers support to customers who had purchased household items of a large manufacturer of the items. The centre is interested in understanding a Which products are requiring maximum support from the customers b Which support staff are responding to most calls Design a Data Warehouse that helps the call center management.
A call centre offers support to customers who had purchased household items of a large manufacturer of the items. The centre is interested in understanding
a Which products are requiring maximum support from the customers
b Which support staff are responding to most calls
Design a Data Warehouse that helps the call center management.
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