5. La perspectiva ________ del Balanced Scorecard pregunta: "Cmo miden el xito nuestros accionistas?" a)...
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5. La perspectiva ________ del Balanced Scorecard pregunta: "Cmo miden el xito nuestros accionistas?" a) aprendizaje y crecimiento B) cliente C) financiera D) accionista 6. Las tasas de defectos de los productos y los porcentajes de rendimiento en la fabricacin son medidas de calidad incluidas en la perspectiva ________ del Balanced Scorecard. A) financiera B) produccin C) proceso D) interno
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