5. Assume Samsung and Apple are bidding on a large device support service job...
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5.
Assume Samsung and Apple are bidding on a large device support service job for a U.S.-based business. Samsung estimates direct labor for this service job to include 800 phone support hours and 1,200 technical specialist hours. Samsung pays phone support staff $11 per hour and technical specialists $22 per hour. Overhead is applied using a rate of $24 per direct labor hour (for both types of labor).
Required: 1. For Samsung, what is this jobs estimated total cost? 2. Samsung believes that the customer will choose the company that offers the lower price. If Samsung applies a markup of 30% on total cost, will its quoted price be lower than Apples expected quoted price of $105,000?
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