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4.11. You are trying to convince the upper management of an insurance company to embar...

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Accounting

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4.11. You are trying to convince the upper management of an insurance company to embar k on a new approach to quality. Studies on the cost of poor quality, market standing, qualit culture, and the quality system have shown a need for action. You have propose of action, but management has not acted on your proposal. Which additional step be most useful to convince management? a course wo

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