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a. formal organization b. overt part of an organization c. informal organization d. social surface 31. All of the following are aspects of the formal organization except: a. job descriptions b. the friendship/relationship between two employees c. the hierarchical superior-subordinate authority relationship d. the workflow sequence between two departments 32. Which of the following organizations highlighted in the Thinking Ahead feature of Chapter 2 (Challenges for Managers) best reflects a response to the ethical challenges associated with technological innovation? a. Toyota b. Whole Foods Market, Inc. c. Genentech, Inc. d. Virgin Group Ltd. 33. Which type of challenge necessitates changes in individual and group behavior, information flows, work design, social interactions, and organizational structure? a. challenge of managing ethical behavior b. challenge of work force diversity c. challenge of globalization d. challenge of technology change 34. Which of the following is NOT one of the major challenges that managers must deal with in order to remain competitive? a. keeping up with technological change and implementing technology b. managing ethical behavior, good character, and personal integrity c. managing a diverse workforce d. anticipating changes in foreign currency valuations 35. Globalization implies all of the following except: a. the world is free from national boundaries b. a borderless world c. competition between workers from other countries d. an organization's nationality is held strongly in consciousness 36. A transnational organization is one where: a. an organization's nationality is held strongly in the consciousness of managers even though the organization competes on a global scale b. the global viewpoint supersedes national issues c. the global and national interests are linked in an overriding perspective d a prevalent ethnic view oint begins to be held strongly in the consciousness of managers 57. In the Real World example of Chapter 2 which of the following organizations has been able to develop a successful response to global challenges in the auto industry? a Ford b. General Motors c. Volkswagen d. BMW

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