1.      Why should a salesperson follow up to assess customer satisfaction? 2.      What does a salesperson hope to accomplish by providing...

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Operations Management

1.      Whyshould a salesperson follow up to assess customersatisfaction?

2.      Whatdoes a salesperson hope to accomplish by providing his or hercustomers with useful information after the sale?

3.      Whydo many salespeople seem to ignore after-sale activities thatenhance the relationship?

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A followup is a great way to develop a relationship with the customer postsale and express appreciation for the purchase Through followup a salesperson indicates that he really cares for his customer and he    See Answer
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