11. What are some of the barriers to communication? Providedetailed examples showing verbal and nonverbal barriers tocommunication.
12. What is the difference between the direct approach and theindirect approach to writing? Give an example for using each. Whattypes of messages would work best with each approach?
13. What is the difference between primary and secondaryresearch data? Name two examples of each.
14. How does what is acceptable for eye contact, facialexpressions, and body movements change with other cultures? Giveexamples.