11) Goods or services that are outputs of the conversion process in a company's value chain generally become inputs to the O revenue process

acquisition process

financing process

O payroll process

12 Which activity represents an economic decrement event in the revenue process?

Delivery of merchandise to a customer

Transformation of raw materials into finished good inventory

Payment of a vendor invoice

Purchase of inventory for resale to customers

13. Which classes would typically connect to each other in a stockflow association in aREA business process model?

Vendor and inventory

Purchase and inventory

Inventory and cash

Purchase and cash disbursement

14. No association is illustrated between Client and Makeover Artist in this model. If no mistake was made, what is the likely explanation for this omission?

This omission illustrates that clients are not assigned to specific makeover artists - that is, the only connection between a specific client and a specific makeover artist is when they each are scheduled and participate in makeover sessions together.

No reasonable explanation is possible for this omission - a mistake must have been made.

This omission illustrates the fact that there is a timing difference between when a makeover session is scheduled and when the makeover session actually occurs.

This omission illustrates the fact that a different makeover artist than the one scheduled may run a makeover session (e.g. if the scheduled artist is ill),

15) What stereotype should be assigned to Beauty Products and what stereotype should be assigned to Equipment?

O Beauty Products: Resource Type and Equipment: Resource Type

Beauty Products: Resource and Equipment: Resource Type

Beauty Products: Resource Type and Equipment: Resource

Beauty Products: Resource and Equipment: Resource

16. What multiplicities should be specified for the association between Payment and Supplier?

Payment 0..1 to 1..* Supplier

O Payment 0...* to 0..1 Supplier

O Payment 1..* to O..* Supplier

O Payment O.* to 1..1 Supplier

17. What multiplicities should be specified for the association between Appointment and Makeover Artist?

Appointment 0.* to 1..1 Makeover Artist

O Appointment 0.. 1 to 0. * Makeover Artist

Appointment 0..* to O..* Makeover Artist

Appointment 1..* to 0..1 Makeover Artists

18. Which of the following is an example of a business process risk?

Receipt of goods that were not ordered

A global economic downturn

Unexpected competition from another industry

Low employee morale

Reduction of perceived brand quality

19. Which of the following is an example of an event risk (as opposed to an information processing risk or a system resource risk?

O An enterprise acquires merchandise it doesn't need

A report is printed too late to be useful for a decision

The enterprise fails to update a customer's address when the customer moved

O A company doesn't make regular backups of its operating data