1. What are some of the reasons that staff may be resistant to or even fearful...

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Psychology

1. What are some of the reasons that staff may be resistant toor even fearful of evaluation?
2. How could evaluation be made non-threatening or even valuedfor workers in human service agencies?
3. What is the administrationâ€™s role in evaluations?
4. Think of the agency where you currently work, or the one inwhich you wrote about earlier in the module, when answering thefollowing questions:
How effective is the agency's planning and program design inresponding to the needs of the social problems/customer it wasintended to address or provide services too?
Does the agency have effective human resources and supervisionpractices to ensure success to meet the agency's goals?
What are the administrative roles in the agency and how doesthis affect staff, clients, and the human service agencyenvironment?
Does the agency formally evaluate itself?

Answer & Explanation Solved by verified expert

3.9 Ratings (516 Votes)

1Resistance to evaluation may be an indicator that there is something wrong Perhaps information is being hidden from the program manager that needs to come to the surface Or perhaps the resistance is less insidious and instead arises from fears the program staff may have about their livelihoods Experienced external evaluators can help incorporate strategies to address internal resistance whereas a good internal evaluator has a connection with the staff Employees show resistance towards evaluations because managers do not always rate them on See Answer

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