1. Today car-buying customers can enter negotiation armed with accurate facts and figures about a...
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1. Today car-buying customers can enter negotiation armed with accurate facts and figures about a car. Describe how car buyers felt before the age of the Internet.
2. A key issue in perception and negotiation is framing. What is framing?
3. In your own words, describe the difference between strategy and tactics.
4. Define perception.
5. What is stereotyping?
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