______1. Reports use which of these approaches:

A. the direct approach

B. the indirect approach

C. a combination of the direct and indirect approaches.

D. none of the above

______2. An analyticalreport                    

A. describes what occurred during a convention orconference.

B. gives a concise overview of a situation, publication, ordocument.

C. breaks down a problem or situation into components andrecommends    

     solutions.

D. offers structured persuasion for internal or externalaudiences.

______3. In a particular set of figures, the number that occursmost often is called the

A. mean.

B. median.

C. mode.

D. correlation.

______4. In designing a survey, planners mustremember to

                       A. use leading questions.

                       B. keep the survey short, 10-15 minutes at most.

                       C. use descriptors like “often” and “frequently.”

                       D. construct compound questions.

______5. Open-ended questions differ fromclosed questions in that they

                       A. lack predetermined answers.

                       B. have a fixed range of possible answers.

                       C. divide a problem into a series of smaller questions to identifycause and    

                            effect.

                       D. depend upon the results expected from a survey.